Quality Policy

We are proud of a history that, since 2004, has seen Eurome S.r.l. consolidate itself as a leading player in the national ICT landscape, thanks to our Workplace Management, Asset Management, multimedia and dematerialization services. Today, we are recognized as a reliable partner in the continuous search for innovative products and new technologies to optimize workstations and overcome the physical boundaries of offices with “smart” solutions.

Our core principles are:

• Attention to Context: Constant vigilance to the market and stakeholder needs to understand what makes us competitive and opportunities for growth.
• Customer centeredness: Every customer is the heart of our success. We work to become a true extension of its technical and IT resources, building a lasting relationship of trust.
• Continuous Improvement: Pursuing excellence through an approach that includes risk analysis and management to support clients with increasingly efficient and targeted solutions.
• Valuing people: Our employees and collaborators are our most valuable assets. We believe that every business is made, first and foremost, of people.
• Sustainability: We are committed to responding to new market challenges with an economically, socially and environmentally sustainable approach.

Despite a changing and increasingly competitive market, Eurome has held firm to these values. Our primary goal is to continue to be a leading player in our industry by expanding the solutions and technologies we offer to consolidate our position in hardware, software, and service provision.

To achieve this, we will strive to:

• To support our clients’ development by offering solutions that meet their needs, basing our collaboration on transparency, clarity and shared goals.
• Strengthen our corporate image by adopting innovative and effective communication methodologies and tools.
• Valuing the people who work in Eurome by investing in their professional development and skills.

Our concrete actions will be:

• Foster the involvement of business departments, the beating heart of our daily operations, to improve interaction and synergy between different areas.
• Ensure consistent and dedicated support for customers from the earliest stages of the business relationship and throughout its evolutionary cycle.
• Diversifying our clientele to ensure dynamism and stability over time, always focusing on innovation and flexibility.
• To consolidate and expand the relationship with our target brands, because we consider collaboration with our suppliers to be strategic.
• To increase our technical and business know-how through continuing education and professional development.
• Provide a stimulating and safe work environment to enhance each individual contribution.

Management commitment

Management confirms its commitment to implementing what is set forth in this company policy by developing and implementing the Quality Management System in accordance with the ISO 9001:2015 standard.

We invite all employees and collaborators to actively contribute to this project, bringing their own value through suggestions and experiences. Every contribution will be critical to achieving the goals of quality and customer satisfaction. We thank in advance everyone who shares our commitment to quality.

The Administrator represents Eurome’s Management as responsible in implementing the quality objectives expressed herein and in applying the procedures of the company’s Quality Management System.

Rome, February 12, 2025

The Legal Representative